Castello City Hotel

Hersonissos (Crete), Greece
1 62 MARTYRON THERISOU AVENUE, 71304 HERAKLION, GREECE
Heraklion view on map
Tripadvisor Score: 4.0
from
GBP3971GBP
2 adults
Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 656 feet away from the hotel.When booking more than 10 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not needed).
Pets are not allowed.
Children of all ages are allowed. Children 3 and under stay for free when using an available crib. No extra beds are available. Any type of extra bed or crib is upon request and needs to be confirmed by management.
Checkin Time: 15:00
Checkout End Time: 11:00

Hotel important information: Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. City tour busses can be arranged upon charge.

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Hotel facilities

  • Parking
    Restaurant
    Room service
    Meeting/Banquet facilities
    Bar
    24-hour front desk
    Terrace
    Non-smoking rooms
    Airport shuttle
    Business center
    Babysitting/Child services
    Laundry
    Dry cleaning
    Family rooms
    Breakfast in the room
    Ironing service
    Free parking
    Internet
    Elevator
    Express check-in/out
    Safe
    Currency exchange
    Soundproof rooms
    Packed lunches
    Car rental
    Tour desk
    Heating
    Fax/Photocopying
    Baggage storage
    WiFi
    Hypoallergenic room available
    Free WiFi
    Smoke-free property
    Air conditioning
    ATM on site
    Snack bar
    Sun deck
    Concierge
    Shuttle service (additional charge)
    Special diet meals (on request)
    Airport shuttle (additional charge)
    Shared lounge/TV area
    Daily housekeeping
    Private Parking
    WiFi in all areas
    Secure parking
    Parking garage
    Accessible parking
    Wine/Champagne
    Fruit
    Airport pickup
    Airport drop-off
    Coffee house on site
    Outdoor furniture
    Shuttle service
    Live sports events (broadcast)
    Key card access
    Security alarm
    Smoke alarms
    CCTV in common areas
    Fire extinguishers
    Use of cleaning chemicals that are effective against coronavirus
    Linens
  • towels
  • and laundry washed in accordance with local authority guidelines
    Guest accommodation disinfected between stays
    Guest accommodation sealed after cleaning
    Physical distancing in dining areas
    Food can be delivered to guest accommodation
    Staff follow all safety protocols as directed by local authorities
    Shared stationery (e.g. printed menus
  • magazines
  • pens
  • paper) removed
    Hand sanitizer in guest accommodation and common areas
    Process in place to check health of guests
    First aid kits available
    Contactless check-in/out
    Cashless payment available
    Physical distancing rules followed
    All plates
  • cutlery
  • glasses
  • and other tableware sanitized
    Guests have the option to cancel any cleaning services for their accommodation during their stay
    Breakfast to-go containers
    Delivered food covered securely
    Access to healthcare professionals
    Thermometers for guests provided by property
    Face masks for guests available

Room facilities

Room Type: Twin/Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Inner courtyard view
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Ocean view
Hypoallergenic
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Triple
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Sofa
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Sofa bed
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Family
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Sofa
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Sofa bed
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer

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The information and photos on the page describing the hotel / villa are strictly informative and are taken from our partners or from their presentation sites. The pictures on the site are generic and cannot be considered contractual, they represent our permanent effort to provide information about the accommodation units. We try daily to update this information, but we do not guarantee that they are complete, updated or contain no errors. We recommend that you consult the official websites of the hotels or request updated information to our agency.

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