Accommodation

Greece

Heraklion Region (Crete)

Castello City Hotel

Heraklion Region (Crete), Greece
62 Martyron 1, Avenue, Heraklion

Heraklion view on map

Details
Facilities

Located by the ancient Pantokrator Gate, Castello City Hotel is just a short walk from Heraklion beach. It offers views of the sea, the old city, and the Venetian walls, and year-round accommodations in elegant rooms with free WiFi. Castello City Hotel’s air-conditioned rooms are spacious with soundproofed windows, TV, mini fridge and safe. Open-plan family rooms are also available. Greek buffet-style breakfast is served daily with coffee or tea. For those who arrive early in the morning, a complimentary breakfast is served. At night, you can enjoy your drinks, the first one for free, at the Fifth Floor, lounge café bar and à la carte restaurant, while enjoying the views of the sea, the Venetian walls and the old city. Lively, stylish, and inspiring, it is the perfect venue for a get-together, a business meeting, or just relaxing moments. Castello City Hotel is located close to the town center, next to bus and taxi stations, and with easy access to the airport and port. Castello City’s 24-hour reception staff can arrange personalized service, including excursions and car, motorbike or bicycle rentals. Early check-in and late check-out is possible. A free 24-hour private indoor parking can be found 656 feet away from the hotel.When booking more than 10 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is not needed).
Pets are not allowed.
Children of all ages are allowed. Children 3 and under stay for free when using an available crib. No extra beds are available. Any type of extra bed or crib is upon request and needs to be confirmed by management.
Checkin Time: 15:00
Checkout End Time: 11:00

Hotel important information: Please inform Castello City Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. City tour busses can be arranged upon charge.

Hotel facilities

Parking
Restaurant
Room service
Meeting/Banquet facilities
Bar
24-hour front desk
Terrace
Non-smoking rooms
Airport shuttle
Business center
Babysitting/Child services
Laundry
Dry cleaning
Family rooms
Breakfast in the room
Ironing service
Free parking
Internet
Elevator
Express check-in/out
Safe
Currency exchange
Soundproof rooms
Packed lunches
Car rental
Tour desk
Heating
Fax/Photocopying
Baggage storage
WiFi
Hypoallergenic room available
Free WiFi
Smoke-free property
Air conditioning
ATM on site
Snack bar
Sun deck
Concierge
Shuttle service (additional charge)
Special diet meals (on request)
Airport shuttle (additional charge)
Shared lounge/TV area
Daily housekeeping
Private Parking
WiFi in all areas
Secure parking
Parking garage
Accessible parking
Wine/Champagne
Fruit
Airport pickup
Airport drop-off
Coffee house on site
Outdoor furniture
Shuttle service
Live sports events (broadcast)
Key card access
Security alarm
Smoke alarms
CCTV in common areas
Fire extinguishers
Use of cleaning chemicals that are effective against coronavirus
Linens
towels
and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guest accommodation sealed after cleaning
Physical distancing in dining areas
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Shared stationery (e.g. printed menus
magazines
pens
paper) removed
Hand sanitizer in guest accommodation and common areas
Process in place to check health of guests
First aid kits available
Contactless check-in/out
Cashless payment available
Physical distancing rules followed
All plates
cutlery
glasses
and other tableware sanitized
Guests have the option to cancel any cleaning services for their accommodation during their stay
Breakfast to-go containers
Delivered food covered securely
Access to healthcare professionals
Thermometers for guests provided by property
Face masks for guests available

Room facilities

Room Type: Twin/Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Inner courtyard view
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Double
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Ocean view
Hypoallergenic
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Triple
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Sofa
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Sofa bed
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer
Room Type: Family
Tea/Coffee maker
Shower
Safe
TV
Telephone
Air conditioning
Hairdryer
Balcony
Refrigerator
Desk
Free toiletries
Toilet
Private Bathroom
Heating
Satellite channels
Cable channels
Flat-screen TV
Sofa
Soundproof
View
Hardwood or parquet floors
Wake-up service
Wardrobe or closet
Hypoallergenic
City view
Towels
Linens
Upper floors accessible by elevator
Toilet paper
Sofa bed
Walk-in shower
Bottle of water
Trash cans
Childrens' cribs
Toothbrush
Shampoo
Conditioner
Body soap
Shower cap
Adapter
Non-feather pillow
Hypoallergenic pillow
Accessible by elevator
Mobile hotspot device
Key card access
Hand sanitizer

The information and photos on the page describing the hotel / villa are strictly informative and are taken from our partners or from their presentation sites. The pictures on the site are generic and cannot be considered contractual, they represent our permanent effort to provide information about the accommodation units. We try daily to update this information, but we do not guarantee that they are complete, updated or contain no errors. We recommend that you consult the official websites of the hotels or request updated information to our agency.

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